Reentry Case Manager

Juneau, AK
Full Time
Entry Level

Job Summary:
Age Requirement: Must be 21 years of age.
The Reentry Case Manager (RCM) will assist all clients of Gastineau Human Services (GHS) to access services related to housing, employment, education, transportation, and substance abuse treatment. RCM's also support individuals toward resolving legal issues, improving mental and physical health, resolving family and social issues, and developing healthy life skills.

The RCM will work with community partners to assist the clients to access necessary services and benefits. The RCM will assist clients to fulfill their obligations to referral agencies such as Department of Corrections, Office of Children’s Services, court programs while promoting appropriate levels of autonomy and self-determination.

As a client advocate, the RCM will engage in respectful, compassionate, fair interactions with clients from diverse backgrounds and help to remove obstacles that impair their ability to achieve their goals.  RCMs must have flexible schedules that allow them to provide the highest degree of contact with clients of GHS.

  • Provides intensive case management services during times when most clients are available: referrals, advocacy, coordination of services, and collaboration with other staff and outside service providers to meet client needs.
  • Works with all GHS Clients from entry to discharge.
  • Maintains detailed and accurate case management files and records, intake paperwork, client census, and inputs client information to required data bases.
  • Prepares timely and accurate monthly summaries for each client on caseload for review by the Re-Entry Services Director.
  • Maintains detailed and accurate case management files and records, intake paperwork, client census, and inputs client information to required data bases.
Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with the proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong skills in collaborating with coworkers.
  • Proficient with Microsoft Office Suite.
  • Ability to learn the use of an electronic health record system.
Education and Experience:
  • Must be 21 years of age or older.
  • High School diploma or GED.
  • At least one year of experience in direct human services
Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Must have a current driver’s license and be insurable by current GHS auto insurance carrier.
  • Must pass drug test upon hire.
Department of Corrections Requirements:
  • Must pass a DOC and DOH background check. *Per CRC Standards, these are the minimum qualifications for all employees:
  • HS or GED grad
  • Valid AK Driver's License (or obtain one within 30 days of moving to Alaska)
  • Never had a felony
  • Never convicted of Domestic Violence charges
  • Never made, sold, or transported drugs
  • Never had a misdemeanor resulting in physical injury, 2 or more DUI's, chemical refusal, or misdemeanor crimes of dishonesty in the past 10 years.
  • Currently not on probation or parole
  • No current pending charges
Schedule and Pay Range:
  • Schedule: 40 hours per week, M-F; with at least one evening shift.
  • Hourly: $28.84 to $40.37 (Annual: $59,982 – $83,975)
  • Dental insurance
  • Health insurance
  • Paid time off
  • 403(b) thrift
  • Vision insurance

At-Will Employment Policy Statement
  • Your employment with Gastineau Human Services Corporation is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Gastineau Human Services Corporation with or without cause, with or without notice, and at any time. Nothing in this policy or any other policy of Gastineau Human Services Corporation should be interpreted to be in conflict with or to eliminate or modify in any way the at-will employment status of Gastineau Human Services Corporation employees.
  • The at-will employment status of an employee of Gastineau Human Services Corporation may be modified only in a written employment agreement with that employee which is signed by the Executive Director, or the Chairman of the Board of Directors, of Gastineau Human Services Corporation.

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